Product Withdrawls & Recalls
At Mattel Australia, safety is important to us. We will keep you informed on all the latest news, products safety recalls and product notifications. All notices can be found here to download or view.
Fisher-Price® Little Snugabunny Cradle ‘n Swing and Fisher-Price® Dots & Spots Puppy Cradle 'n SwingProduct Safety Recall
11 Aug 2025
Fisher-Price announced a voluntary recall of all models of Fisher-Price Snuga Swings, including two models sold in Australia: the Dots & Spots Puppy Cradle ‘n Swing (Product No. GVF83) sold between 2020 and 2023, and the Little Snugabunny Cradle ‘n Swing (Product No. Y8187) sold between 2013 and 2014. Between 2012 and 2022, there have been reports outside of Australia of five deaths in certain other Snuga Swing models involving infants 1 to 3 months of age when the product was used for sleep. In most incidents, the infants were unrestrained and bedding materials were added to the swing. The swing should never be used for sleep and bedding materials should never be added, as the headrest and body support insert on the seat pad can increase the risk of suffocation. Consumers should immediately remove both the headrest (by cutting the tether) and the body support insert from the seat pad and contact Fisher-Price to receive a refund. Please discontinue using this product. For more information and instructions, please email infoaust@mattel.com or call +1300 135 312, Monday through Friday, 10 AM – 7 PM AEST.
Fisher-Price 3-in-1 SnugaPuppy™ Activity Center Product Safety Recall
7 May 2025
Fisher-Price announced a voluntary recall of the tissue box toy sold with the Fisher-Price 3-in-1 SnugaPuppy Activity Centers (model HLV78). Fisher-Price has received reports that the detachable tissue box toy can come apart, exposing the small support brackets, posing a choking hazard to young children. There has been one report of the tissue box toy coming apart and an infant placing the small support bracket in their mouth. No injuries have been reported. Please discontinue using this product. Please email at infoaust@mattel.com or by phone at +1300 135 312, for more information and help with next steps.
Fisher-Price® Baby Biceps gift set –Dumbbell toyProduct Safety Recall
21 October 2024
Mattel Pty Ltd., in conjunction with the Australian Competition and Consumer Commission (ACCC), is voluntarily recalling the Fisher-Price® Baby Biceps Gift Set Dumbbell Toy. There is a risk of young children choking on the grey caps at the ends of the dumbbell toy if they detach. Please discontinue using this product. Please email at infoaust@mattel.com or by phone at +1300 135 312, for more information and help with next steps.
Thomas & Friends Wooden Railway Troublesome Truck & CratesProduct Safety Recall
3 November 2023
Mattel Pty Ltd., in conjunction with the Australian Competition and Consumer Commission (ACCC), is voluntarily recalling the Thomas & Friends Wooden Railway Troublesome Truck & Crates. There is a risk of young children choking on the connector that contains a magnet if it detaches. There is also a risk of serious internal injuries or death if a child swallows more than one small high-powered magnet as they can stick together across the walls of the child's intestine or other digestive tissue. Please discontinue using this product and contact Mattel Customer Service immediately for a refund by email at infoaust@mattel.com or by phone at +1300 135 312, for more information and help with next steps.
Thomas & Friends Wooden Railway Troublesome Truck & PaintProduct Safety Recall
3 November 2023
Mattel Pty Ltd., in conjunction with the Australian Competition and Consumer Commission (ACCC), is voluntarily recalling the Thomas & Friends Wooden Railway Troublesome Truck & Paint. There is a risk of young children choking on the connector that contains a magnet if it detaches. There is also a risk of serious internal injuries or death if a child swallows more than one small high-powered magnet as they can stick together across the walls of the child's intestine or other digestive tissue. Please discontinue using this product and contact Mattel Customer Service immediately for a refund by email at infoaust@mattel.com or by phone at +1300 135 312, for more information and help with next steps.