Product Withdrawls & Recalls
At Mattel Australia, safety is important to us. We will keep you informed on all the latest news, products safety recalls and product notifications. All notices can be found here to download or view.
Thomas & Friends Wooden Railway Troublesome Truck & CratesProduct Safety Recall
3 November 2023
Mattel Pty Ltd., in conjunction with the Australian Competition and Consumer Commission (ACCC), is voluntarily recalling the Thomas & Friends Wooden Railway Troublesome Truck & Crates. There is a risk of young children choking on the connector that contains a magnet if it detaches. There is also a risk of serious internal injuries or death if a child swallows more than one small high-powered magnet as they can stick together across the walls of the child's intestine or other digestive tissue. Please discontinue using this product and contact Mattel Customer Service immediately for a refund by email at infoaust@mattel.com or by phone at +1300 135 312, for more information and help with next steps.
Thomas & Friends Wooden Railway Troublesome Truck & PaintProduct Safety Recall
3 November 2023
Mattel Pty Ltd., in conjunction with the Australian Competition and Consumer Commission (ACCC), is voluntarily recalling the Thomas & Friends Wooden Railway Troublesome Truck & Paint. There is a risk of young children choking on the connector that contains a magnet if it detaches. There is also a risk of serious internal injuries or death if a child swallows more than one small high-powered magnet as they can stick together across the walls of the child's intestine or other digestive tissue. Please discontinue using this product and contact Mattel Customer Service immediately for a refund by email at infoaust@mattel.com or by phone at +1300 135 312, for more information and help with next steps.